Concrete Proposals for Norms, Criteria and Mechanisms: Operational Approaches

Published on
April 23, 2019

Concrete Proposals for Operational Norms, Criteria and Mechanisms

The Secretariat of the Internet & Jurisdiction Policy Network is delighted to announce the release of Operational Approaches documents for each of its three policy Programs: Data & Jurisdiction Operational Approaches, Content & Jurisdiction Program Operational Approaches, and Domains & Jurisdiction Program Operational Approaches. They contain concrete proposals for Operational Norms, Operational Criteria and Operational Mechanisms to address some of the most pressing cross-border legal challenges of the digital 21st century.

  • Download the Operational Approaches in Portuguese here

This release constitutes an important milestone in the work of stakeholders in the Internet & Jurisdiction Policy Network. The Operational Approaches documents have been developed over the course of 10 months by Members of the Programs’ Contact Groups: over 100 distinguished key stakeholders across five continents from governments, international organizations, internet companies, technical operators, civil society and academia (see list below). 

The proposals for concrete Operational Norms, Criteria and Mechanism put forth in the Operational Approaches documents intend to provide a common frame of reference for public and private decision-makers in their efforts to develop policy standards and cooperation frameworks.

The Operational Approaches documents will feed into the 3rd Global Conference of the Internet & Jurisdiction Policy Network on June 3-5, 2019 in Berlin, which is organized in partnership with the Government of the Federal Republic of Germany, and institutionally supported by six international organizations: Council of Europe, European Commission, ICANN, OECD, United Nations ECLAC, and UNESCO. On their basis, stakeholders will discuss the Berlin Roadmap to structure the work in the Internet & Jurisdiction Policy Network for the next two years, in preparation for its 4th Global Conference in 2021.

The Operational Approaches documents are the result of a best effort by the Members of the three Programs’ Contact Groups established to address the issues identified by stakeholders in the Ottawa Roadmap of the 2nd Global Conference of the Internet & Jurisdiction Policy Network on February 26-28, 2018. The work of the Program’s Contact Groups was facilitated by three neutral Coordinators, appointed by the I&J Secretariat and selected for their outstanding expertise and standing in the community.

The Work Plans of the Ottawa Roadmap identified important structuring questions to further guide interactions within the three Programs of the Policy Network. The Operational Approaches released today are a joint contribution by some of the most engaged experts in this field to advance the ongoing debate on the complex cross-border issues of access to electronic evidence, online content moderation and restrictions, and requests for domain suspensions. They should however not be understood as the result of a formal negotiation validated by the Programs’ Contact Group Members’ organizations.

The proposals for concrete Operational Norms, Criteria and Mechanism put forth in the Operational Approaches documents are intended to provide a common frame of reference for public and private decision-makers in order to help stakeholders take into account the full range of relevant parameters when developing and implementing responsible frameworks, rules and practices to address the issues addressed  within the three I&J Programs.

From Paris to Berlin and beyond: Stakeholders from Around the World Progress Towards Operational Solutions

On November 14-16, 2016, over 200 stakeholders from more than 40 countries gathered at the 1st Global Conference of the Internet & Jurisdiction Policy Network in Paris, France, where they collectively identified Areas for Cooperation for the three Programs, based on Framing Papers summarizing four years of international deliberations in the Policy Network. These Areas for Cooperation served as mandate for three Programs’ Contact Groups, whose Members developed Policy Options outlining tangible pathways to jointly address pressing cross-border legal challenges in cyberspace. These three Policy Options documents then formed the basis for discussions at the 2nd Global Conference of the Internet & Jurisdiction Policy Network, on February 26-28, 2018, in Ottawa, Canada. There, for the very first time, stakeholders defined, concrete Common Objectives and detailed Work Plans to jointly develop policy standards and concrete solutions in each Program of the Policy Network. Together, they form the Ottawa Roadmap. To implement the Ottawa Roadmap, Members from around the world worked intensively in the Programs of the Policy Network between July 2018 and April 2019 to develop the present Operational Approaches. They will feed into the 3rd Global Conference of the Internet & Jurisdiction Policy Network, on June 3-5, 2019, in Berlin, Germany.

Historic Documents and Links

Find additional information about the three I&J Programs and the issues they are addressing by following the links below:

Members of the I&J Programs’ Contact Groups


Robert Young 

Legal Counsel 

Canada, Department of Global Affairs


Sunil Abraham 

Vice President, Leadership Programs  

Mozilla Foundation


Waiswa Abudu Sallam  

Head Legal Affairs  

Uganda, Communications Commission


Karen Audcent  

Senior Counsel and Team Leader  

Canada, Ministry of Justice


Kerry-Ann Barrett  

Cyber Security Policy Specialist  

Organization of American States (OAS)


Cathrin Bauer-Bulst  

Deputy Head of Unit, Fight Against Cybercrime  

European Commission, DG HOME


Eduardo Bertoni  

Argentina, National Access to Public Information Agency


Joseph Cannataci  

Special Rapporteur on the Right to Privacy  

United Nations


Jennifer Daskal  

Associate Professor  

American University Washington College of Law


Fernanda Domingos

Federal Prosecutor  

Brazil, Federal Prosecutor's Office of the State of São Paulo


Brendan Eiffe  

Head, Irish Central Authority for Mutual Legal Assistance 

Ireland, Department of Justice and Equality


Thomas Fitschen  

Director, Cyber Foreign Policy and Cyber Security  

Germany, Federal Foreign Office


Sharon Bradford Franklin  

Director, Surveillance and Cybersecurity Policy

New America Foundation


Eric Freyssinet  

Chief Digital Strategy Officer  

France, Ministry of Interior

Hartmut Glaser  

Executive Secretary 

Brazilian Internet Steering Committee (


Nicole Gregory  

Head, Data and Online Harms Policy  

United Kingdom, Foreign and Commonwealth Office


Jane Horvath 

Senior Director, Global Privacy 


Gail Kent  

Global Public Policy Manager 



May-Ann Lim  

Executive Director  

Asia Cloud Computing Organization


Sara Marcolla  

Specialist, EC3 Internet Governance  



Drew Mitnick  

Policy Counsel  

Access Now

Vivek Narayanadas 

Associate General Counsel, Privacy & Data Protection Officer 



Greg Nojeim  

Senior Counsel and Director, Freedom, Security and Technology Project  

Center for Democracy & Technology (CDT)


Barrack Otieno  


Kenya ICT Action Network (KICTANET)


Marc Porret  

Senior Legal Officer  

United Nations Counter-Terrorism Committee Executive Directorate (UNCTED)


Katitza Rodriguez  

International Rights Director  

Electronic Frontier Foundation (EFF)


Alexander Seger  

Executive Secretary, Cybercrime and Convention Committee and Head of Cybercrime Division 

Council of Europe


Acadia Senese  

Law Enforcement and Information Security Counsel  



Bernard Shen  

Assistant General Counsel  



Christoph Steck

Director, Public Policy and Internet  



Dan Suter  




Dan Svantesson


Bond University


Peter Swire  


Georgia Institute of Technology, Scheller College of Business


Chris Wilson  

Senior Manager, Public Policy (Internet Governance)  

Amazon Web Services


Herbert Gustav Yankson  

Chief Superintendent of Police  

Ghana, Police Service


Moctar Yedaly 

Head, Information Society Division 

African Union Commission


Wolfgang Schulz 


Hans Bredow Institute


Carlos Affonso Souza  


Institute for Technology and Society (ITS Rio)


Chinmayi Arun

Assistant Professor of Law  

National Law University, Delhi


Susan Benesch  

Executive Director  

Dangerous Speech Project


Guy Berger

Director, Freedom of Expression and Media Development  



Beatrice Berton  

Project Officer  



Ellen Blackler 

Vice President, Global Public Policy 

The Walt Disney Company


Agnes Callamard  


Columbia University, Global Freedom of Expression Project


Maria Paz Canales 

Executive Director 

Derechos Digitales


Mark Carvell  

Head of International Online Policy  

United Kingdom, Department for Culture Media and Sport


Jacques de Werra  

Professor and Vice Rector  

University of Geneva


Agustina Del Campo  


University of Palermo, CELE


Harlem Desir  

Representative on Freedom of the Media  



Azmina Dhrodia  

Researcher, Technology and Human Rights  

Amnesty International


Elena Dodonova  

Administrator, Media and Internet Division  

Council of Europe


Anriette Esterhuysen  

Senior Advisor Internet Governance, Policy and Strategic Planning  

Association for Progressive Communications


Miriam Estrin  

Public Policy Manager  



Raquel Gatto  

Regional Policy Advisor  

Internet Society (ISOC)


Daniel Holznagel  

Legal Officer  

Germany, Federal Ministry of Justice and Consumer Protection

Raman Jit Singh Chima  

Policy Director  

Access Now


David Kaye 

Special Rapporteur on the Promotion and Protection of the Right to Freedom of Opinion and Expression  

United Nations


Edison Lanza  

Special Rapporteur for Freedom of Expression  

Organization of American States (OAS)


Emma Llanso  

Director, Free Expression Project  

Center for Democracy & Technology (CDT)


Rebecca MacKinnon

Director, Ranking Digital Rights  

New America Foundation


Katherine Maher  

Executive Director  

Wikimedia Foundation


Giacomo Mazzone  

Head of Institutional Relations and Members Relations  

European Broadcasting Union (EBU)


Carly McDaniel  

Senior Policy Analyst  

Canada, Department of Public Safety


Corynne McSherry  

Legal Director  

Electronic Frontier Foundation (EFF)


Paul Nemitz  

Principal Advisor  

European Commission, DG JUST


Juan Ortiz-Freuler  

Policy Fellow  

World Wide Web Foundation


Elena Perotti  

Executive Director, Public Affairs and Media Policy  



Nick Pickles  

Senior Strategist, Public Policy  



Jason Pielemeier  

Policy Director  

Global Network Initiative (GNI)


Frederic Potier  

National Delegate 

France, Inter-ministerial Delegation for the Fight against Racism, Antisemitism and anti-LGBT hatred


Thomas Schneider  


Switzerland, Federal Office of Communications (OFCOM)


Bernard Shen  

Assistant General Counsel  


Christoph Steck  

Director, Public Policy and Internet  



Peter Stern  

Policy Manager, Stakeholder Engagement  



Maarten Botterman 

GNKS Consult Director and Board Director,  ICANN



Benedict Addis  


Registrar of Last Resort (RoLR)


Fiona Alexander  

Associate Administrator, NTIA  

USA, Department of Commerce


Tijani Ben Jemaa  

Executive Director  

Mediterranean Federation of Internet Associations (MFIA)


James Bladel  

Vice President of Policy  



Jordan Carter  

Chief Executive  


Brian Cimbolic  

Vice President and General Counsel  

Public Interest Registry


Keith Drazek  

Vice President, Public Policy and Government Relations  



Heather Dryden  

Senior Advisor  

Canada, Department of Innovation, Science and Economic Development


Rita Forsi  

Director General, Superior Institute for Communications and Information Technology  

Italy, Ministry of Economic Development


Jothan Frakes  

Executive Director  

Domain Name Association (DNA)


Grace Githaiga  


Kenya ICT Action Network (KICTANET)


Hartmut Glaser  

Executive Secretary  

Brazilian Internet Steering Committee (


Rahul Gosain  

Director, IRSME  

India, Ministry of Electronics and Information Technology


Rudolf Gridl  

Head of Division, Internet Governance  

Germany, Federal Ministry for Economic Affairs and Energy


Rob Hall  




Byron Holland  

President and CEO  

Canadian Internet Registry Authority (CIRA)


Will Hudson  

Senior Advisor for International Policy  



Manal Ismail  

Executive Director, International Technical Coordination  

Egypt, National Telecommunications Regulatory Authority


Konstantinos Komaitis  

Director, Policy Development  

Internet Society (ISOC)


Marilia Maciel  

Digital Policy Senior Researcher  

Diplo Foundation


Desiree Miloshevic  

Senior Advisor, International Affairs and Public Policy  



Paul Mitchell  

Senior Director, Technology Policy  



Cristina Monti  

Head of Sector, Internet Governance and Stakeholders' Engagement  

European Commission, DG CONNECT


Michele Neylon  


Blacknight Internet Solutions


Crystal Ondo 

Vice President, Corporate Affairs 



Seun Ojedeji

Chief Network Engineer  

Federal University of Oye-Ekiti


Rod Rasmussen  


R2 Cyber


Bryan Schilling  

Consumer Safeguards Director 



Jorg Schweiger  




Geo Van Langenhove  

Legal Manager & Data Protection Officer  

European Registry of Internet Domain Names (EURid)


Peter Van Roste  

General Manager  

Council of European National Top-Level Domain Registries (CENTR)


Chris Wilson  

Senior Manager, Public Policy  

Amazon Web Services